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Re: what is your own shortlist?
I'd vote for pair.com based on my experience with email interactions...all of my emails to them have been answered in a matter of minutes. Meanwhile, I never got a response to my second email to A2 Hosting sales sent over a week ago (and Superb Internet never even answered my first...) Also, Terra's comments about a "cookie cutter" control panel don't apply to pair.com. Their account control center appears to be custom-designed and has a solid, old-school feel that I like.
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