Email service issue

[Ryan]

We have received some notices of clients having issues with sending emails so an investigation was done.

A technician has found that it looks like the issue may be with our reverse DNS. The sysAdmin has also been notified and they are further investigating what the issue may be.

[Wrightwood]

Any updates?

[chernove]

Questmail very slow. Sign-in on phone is not happening at all.
Update?

[Wrightwood]

Being prompted "Login to account xxxx failed"

Can't send or receive email.

Incoming Email is appearing on Questmail and very slow

[chernove]

Originally Posted by Wrightwood

Being prompted "Login to account xxxx failed"

Can't send or receive email.

Incoming Email is appearing on Questmail and very slow

Ditto.

[Wrightwood]

Can't send email using Questmail

[Grant]

Yup, my mail is down too, has been for a few hours.
Any updates?

[Grant]

Still down! What’s the problem?

[NeitherSparky]

Oh good it's not just me. I am dealing with identity theft right now and I was thinking this was just another thing.

[Grant]

10 hours mail down...