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Old 11-16-2022, 06:25 PM   Postid: 188869
 Ryan
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Network Outage

It looks like there was a full network outage. Services are coming back online at the moment. I am still not sure what the underlying issue was and technicians are still investigating what happened.
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Old 11-16-2022, 06:26 PM   Postid: 188871
RedPanda
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Re: Network Outage

What has happened to the FutureQuest we used to know? Outages all.the.time, where there never used to be any.
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Old 11-16-2022, 06:31 PM   Postid: 188872
cindik
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Re: Network Outage

Quote:
Originally Posted by RedPanda View Post
What has happened to the FutureQuest we used to know? Outages all.the.time, where there never used to be any.
There is a lot of good will built up over many years of reliability and good communication.

It is eroding.
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Old 11-16-2022, 07:05 PM   Postid: 188874
ginnypl
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Re: Network Outage

Any update? Web site and email are still down. (18:06 central)
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Old 11-16-2022, 07:05 PM   Postid: 188875
chernove
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Re: Network Outage

Questmail still not working for me.

Neither of my sites is actually loading (though one of them, weirdly, is getting responses on a ping; in Firefox, it will not load, and then tries to load https, even though I'm trying to load http). The other site is getting Destination Unreachable on a ping.
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Old 11-16-2022, 07:08 PM   Postid: 188876
adixon
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Re: Network Outage

Traceroute is working to my sites, and I can ssh into them, but they are not loading over http(s).

Visionquest.net isn't loading.
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Old 11-16-2022, 07:17 PM   Postid: 188877
Wrightwood
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Re: Network Outage

From Twitter

FutureQuest, Inc.
@FutureQuest
ยท
7m
Servers (both site and email) are currently working through the reboot process with a few needing manual reboots. They will still take some time to be fully operational.
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Old 11-16-2022, 07:28 PM   Postid: 188878
RedPanda
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Re: Network Outage

Quote:
Originally Posted by cindik View Post
There is a lot of good will built up over many years of reliability and good communication.

It is eroding.
^^ THIS.
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Old 11-16-2022, 07:47 PM   Postid: 188879
 Ryan
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Re: Network Outage

Not much else to add from the twitter post at the moment. Servers are still progressing very slowly through the reboot with no hard ETA on when they will be fully operational.
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Old 11-16-2022, 07:53 PM   Postid: 188880
RedPanda
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Re: Network Outage

Will they be online by tomorrow morning??? You seem amazingly calm. That's probably because you don't have a client yelling on the phone.

I have nothing. No email. No website. Oh, wait, my email that's hosted on Rackspace works, has never been down in 5 years. But FutureQuest email stability is a thing of the past, as is its website hosting stability.
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