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Old 10-01-2022, 09:29 PM   Postid: 188817
Wrightwood
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Re: Network Outage

Login to server pop.xxxxxxxx.com with username john failed
----------------------------------------------------------------------
Sending of the message failed.
Unable to authenticate to Outgoing server (SMTP) pop.xxxxxxxx.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

Thunderbird
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Old 10-01-2022, 10:31 PM   Postid: 188818
jp2
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Re: Network Outage

Quote:
Originally Posted by Wrightwood View Post
Login to server pop.xxxxxxxx.com with username john failed
----------------------------------------------------------------------
Sending of the message failed.
Unable to authenticate to Outgoing server (SMTP) pop.xxxxxxxx.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

Thunderbird
I get the same error as Wrightwood whether I try pop.abc.xyz or mail.abc.xyz. Also using Thunderbird.
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Old 10-01-2022, 10:44 PM   Postid: 188819
cindik
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Re: Network Outage

Thunderbird 102.3.1 (64 bit)

Send Message Error

Sending of the message failed.
Unable to authenticate to Outgoing server (SMTP) mail.cindiknox.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.


Settings
Description: sender
Server name: mail.cindiknox.com
Port: 465

Security and Authentication
Connection security: SSL/TLS
Authentication: Normal password
User Name: sender
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Cindi Knox
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Old 10-01-2022, 10:49 PM   Postid: 188820
ginnypl
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Location: Alabama
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Re: Network Outage

Cannot send mail. Have tried several times today, all failed.
I use Apple Mail

The message I get with Apple Mail -
"Message cannot be sent using server ... "
"Internal error"

Also tried using Sea Monkey to send a message - it also failed.
Message: "Login failed."

Failed also with Spark email app; the error:
"Error A stable connection to the server could not be established."
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Old 10-01-2022, 10:53 PM   Postid: 188821
jestaguy
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Posts: 26
Re: Network Outage

Same as all above. I use Mac OS and IOS with the mail.questmail.net server (because of the security name mismatch workaround for Mac hardware).

IOS says "Cannot Send Mail, the user name or password is incorrect"
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Old 10-02-2022, 06:53 AM   Postid: 188822
Mohawk
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Re: Network Outage

I use Outlook and it just keeps bringing up the username/password box, it never really errors out.
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Old 10-02-2022, 07:49 AM   Postid: 188823
SteveYoung
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Join Date: Jan 2004
Location: New Hampshire "Live Free or Die"
Posts: 245
Re: Network Outage

We had the same error as other Thunderbird users. Our phone email wanted us to put in our password, that did no good.

We appear to be up now at 7:49am EDT
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Old 10-02-2022, 10:10 AM   Postid: 188824
Wrightwood
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Re: Network Outage

Email appears to be working again (send-receive) 7am PST
Thanks FQ
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Old 10-02-2022, 11:13 AM   Postid: 188825
Herb Johnson
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Location: from Ohio USA
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Re: Network Outage

Emails past and email send from my FQ server seem to be restored after 10AM EST.
Am able to send an email from FQ server and get immediate result on non-FQ recipient. Good to get this resolved but I'll wait 24 hrs to confirm stable result.
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Old 10-02-2022, 12:34 PM   Postid: 188826
frankc
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Join Date: Mar 1999
Location: northeastern Wisconsin
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Re: Network Outage

I'm sure it was a long, slow, hard slog to get everything running. A summary would be nice to see when all's passed. Thanks for all you do @ Futurequest!
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