Increased bounce messages and mailing lists?

[Erica C.]

Have other people been getting more reports of bounce warnings on their mailing lists? I've had a couple of people get in touch recently. Also, I noticed that more people have left the list. Could it be that probes have lead to them being removed from the list?

Thoughts?
TIA
Erica

[Syneryder]

If you go down the path of using a third party mailing list provider, I've been fairly happy with MailChimp (aka MailKimp), though some recent policy changes there made me also consider MailerLite. MailChimp seems to have grown into a big corporate behemoth focused more on retargeting marketing, sadly.

If you switch to a third party, you'll also need to look into doing all the SPF / DKIM stuff in your DNS that "authorizes" those services to send mail on behalf of your domain.

[Erica C.]

Thanks to both of you! I do use MailChimp for one of my lists. And reviewing their policy changes is on my list of things to do.

However, the ezmlm lists work fine for other projects/clients. I discovered a few things thanks to FutureQuest's helpful replies to a ticket. I'm including them in case someone else didn't know.

Locating and understanding your logs.
https://service.futurequest.net/inde...ticle/View/403

How ezmlm handles bounces.
https://untroubled.org/ezmlm/manual/...-Handling.html

Now I have learned that Verizon/AOL/Yahoo refused some messages leading to 50+ addresses being dropped from the list. I recognized a couple and asked them privately if they meant to leave the list.

Is it appropriate for me to contact the dropped addresses? (For those who aren't my friends.)

Thanks,
Erica

[JohnStrasser]

Yes, it is appropriate.