[FQuest Notice] SAN work progress updates

[chernove]

Originally Posted by Terra

All email service have been restored and running in production mode.

The theory I used was inspired from a modified form of our new emergency bootstrapping procedure, and I'll admit it actually worked better than expected.

If you are seeing any problems, please let us know.

Prologue: All 79,831,195 backing storage chunks (emails) are accounted for with zero data loss.

Alas: "Server Error: Failed to send FETCH command" for some folders.

[frankc]

teRRa, THANK YOU for the freq updates and info...that's what we expect during outages and problems. Know it may be a PITA to do so, but the angst you all have seen from your customer base is well worth the ten minutes it takes to make a few *quick* posts. The full tech info can come later.

Keep it up--and THANKS again!

[harryd42]

Still no mail here. "Sending password ... did not succeed."

[KKC1]

Some email accounts working on domain cmhsoftware.com one still has error "account is temporarily unavailable"

[photoruss]

In case this helps: It's almost Noon EST (Wed 12/9) and Questmail is not responding.

[Mohawk]

IMAP on PT05 shows as down currently (11:53am)on the server status page

[farlane]

So we are not back up with email. I can't even access the email function in the CNC to set up a test account. What issues are remaining?

[Marbledog]

yay! here comes the mail - thank you so much for keeping us posted even though it's all greek to me - I had my fingers crossed that your last trick would work and it looks like it did

[SteveYoung]

Originally Posted by Marbledog

Wow thank you Terra .... Communication makes life a lot less stressful on our end.

Agree, agree, agree. While I was getting beat upon this morning I had answers. Thank you Terra and the entire FQ team.

[Kevin]

The CNC Email Manager will probably be the last thing to start working again as it is sensitive to slowness in addition to real problems.