FQ October 29, 2020 outage

*McDuff* · 10-30-2020, 03:04 AM

FQ staff. Most of October 29, 2020 everything was down on your side, emails, hosted websites, everything.

Now, October 30, at 8 AM Central European Time (6 hours in front of Florida), FQ's main webpage is back, and the message forums, but no info on what happened in the "notice and alerts" section.

More important, I now can get to the questmail login page but cannot login. Still not able to access emails and my websites are also still down.

At least, can you please give some info on what is going on? I understand and am sympathetic with hurricane problems, pandemics, whatever, but this lack of communication is NOT ok.

*kitchin* · 10-30-2020, 04:31 AM

Losing all DNS was a problem for me. I have a site with email and DNS at FQ, but the A record for the website goes elsewhere. Because the site owner is busy and I don't have his GoDaddy credentials... well, that led to problems!

*Syneryder* · 10-30-2020, 04:42 AM

For folks coming across this thread, there's since been a post by Terra with some information over here.