If you haven't already done it setup a QuestAdmin.net account at
https://questadmin.net/ Ordering from there is easier since it already knows who you are and what services you have while the regular order forms are setup to handle brand new accounts.
As long as we do all the hosting for the domains on the account and we generate the certificate (Let's Encrypt) the rest is automatic and will just work. The only potential issue I see with your account is that you actually have 3 IRMs setup in your account but 2 are domains that are no longer registered at all. It would be a good idea to delete those from your account first. They will be shown in QuestAdmin when you login.