Dexter HTTPS down?

*hobbes* · 12-31-2018, 09:50 PM

Anyone else on dexter having an issue accessing HTTPS?

*hobbes* · 12-31-2018, 09:55 PM

Last connection logged in HTTPS logs was 2 hours ago. HTTP appears to be working fine though. Hung processes?

**Bob** · 12-31-2018, 09:59 PM

We just restarted the HTTPS process on the DEXTER server, did that correct?

-Bob

*hobbes* · 12-31-2018, 10:00 PM

Appears to. Thanks. Any chance of monitoring for the issue and auto-fix? Never good when a client contacts me only to find the issue has been going on for a couple of hours.

**Bob** · 12-31-2018, 10:02 PM

Hi again,

When we first checked it appeared to be working as far as we could tell and there were no issues we could see, the affected domain appears to redirect to another domain on another server...

However we went ahead and restarted HTTPS just as a precaution.

-Bob

*hobbes* · 12-31-2018, 10:06 PM

Correct, the domain home page points elsewhere. I'm assuming you checked after the email/post. The outage appears to have begun 2 hours ago based on the logs, however. This has happened before and FQ is always quick about resetting the hung process but only after being notified. Figuring out a way of detecting the issue when it originally happens and resolving it would be incredibly useful.