WordPress Installation Error

izann · 05-10-2014, 06:44 PM

I'm attempting to use the FutureQuest "Installatron" for WordPress, but it refuses to accept my user name and password. I changed my password, hoping that might help, but it didn't. Any help here? iZann

**Bob** · 05-10-2014, 06:49 PM

Hello,

We would need the details of what you are entering and you would want to send an Email to Service@FutureQuest.net with the username you are using and any other details such as where you are trying to install it, your /www or a subdirectory.

Thanks,
Bob

**Bob** · 05-10-2014, 06:52 PM

Hi again izann,

Actually if this in regards to a new package you just activated Yesterday, the problem would appear to be propagation as not all entities are showing the domain pointed here as of yet.

Waiting a few more hours may resolve this...

-Bob

**Bob** · 05-10-2014, 07:34 PM

As a follow-up I was right in my guess about what domain was involved and the problem was some pesky stale DNS entries which have finally cleared and updated.

-Bob

izann · 05-14-2014, 03:07 PM

Yes! All is well now. iZann

**Bob** · 05-14-2014, 03:08 PM

Good deal and thanks for the follow-up

-Bob